Enjoy mobile internet connection on Telkomsel’s best
network without using a physical SIM card while traveling
in Indonesia.
No need a physical SIM
card to stay connected.
Get a plan that includes
internet and voice calls.
Get connected anywhere
and accross all networks.
It is a new technology that allows Telkomsel customers, especially foreign tourists, to access Telkomsel network on devices without using a physical SIM card.
It is a new technology that allows Telkomsel customers, especially foreign tourists, to access Telkomsel network on devices without using a physical SIM card.
Customers can purchase the eSIM by visting the selected Telkomsel GraPARI, booth, or outlet.
You must prepare your passport and mobile IMEI information.
Devices from Apple, Samsung, Oppo, Huawei, Google Pixel, and Xiaomi are compatible with eSIM.
1 passport can be registered for a maximum of 3 eSIMs.
Yes, customers who buy the eSIM can top up their eSIM number and repurchase a Telkomsel data plan or get another data package via the MyTelkomsel App or UMB *363#
The internet quota in eSIM packages can be used in all cities in Indonesia on all networks (3G/4G/5G).
No, eSIM cannot be used on more than 1 device. A QR code from 1 customer number that has been scanned and installed on 1 device cannot be scanned again on another device.
Please contact Telkomsel Call Center 188 to check whether the profile on the customer device is active.
No, Telkomsel will not change any settings on devices that use eSIM.
